My kitchen faucet needed to be replaced. While it was only 11 years old, the mounting hardware had become badly corroded with rust. I called Hander to replace the old faucet with a new one. They made a service appointment for the next work day. The service tech was a nice guy and unbelievably fast. The cost was exactly what was quoted to me on the phone. I am extremely pleased with Hander and will call on them for all of my future plumbing and heating needs.